How to manage closed orders

For manage closed order, you can follow these steps :

• Click on the bottom menu, you will see the menu for "closed ticket order” Then press this menu.
  
  
  
  

  What is closed ticket feature ?
  The Closed Ticket / Completed Order feature is used to view and manage orders that have been processed and paid for. Through this feature, users can access closed transaction histories, including order details, payment methods, and total bills.

• To find your closed ticket, you can use the search and filter features at the top. You can use filters based on order date, order type, order status, sort by.
  
  
  
  
  
• To view complete ticket information, please select and click on the ticket available in the Closed Ticket list. 
  
  
  
  The Closed Ticket Details page displays complete information about completed orders, such as ticket number, order type, table and number of guests, transaction time, menu list, and payment summary according to the service order used. Through this page, users can also access the Functions menu to perform additional actions, such as voiding tickets and reprinting receipts.
  
  Here are the details of the function menu : 
  
  • SMS Receipt
    Used to send payment receipts to customers via SMS.
    
  • Void
    Used to cancel transactions that have already been closed. You can read articles about void tickets how do i cancel a completed order.
    
  • Reprint Receipt
    Used to reprint payment receipts.
  • Preview Receipt
    Used to view the receipt before printing.
  • Create Support Ticket
    Used to create reports or requests for assistance to the support team.
  • Failed Printings
    Used to view the history of failed receipt prints.
    
  • Open All Cash Drawer
    Digunakan untuk membuka semua laci kas yang terhubung.