Why do I get the error “Your current location is outside the specified work area” when clocking in?

1 min. readlast update: 02.02.2026

If you encounter the warning message “Your current location is outside the designated work area” and fail to LOGIN. This warning message is from the setting that requires location access for attendance. 


Attendance failed because it was taken outside the specified location range. Attendance can only be taken within the permitted area. Location settings can be adjusted through the Store Info feature and staff attendance settings. Here are the steps you can take if you encounter this error: 

  1. Log in to the portal, then find the store info menu on the sidebar and click on it. After that, scroll down to find the latitude and longitude. This is used as the location of your store.

  2. After setting up the store location, find the settings feature in the Staff Attendance section and click on this menu in the sidebar. Then find the setting named “Require Location Access for Attendance.” You can enable or disable this setting. If you enable this configuration, you must fill in the Maximum Check-In Distance (in meters).

 

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