Using the Fine Dining Service for Dine In Orders

The Payflo POS application on the Dine In service supports restaurant operations with a fine dining concept. To activate the fine dining environment, you can configure the settings via the dine in portal.  Find the setting named POS Environment and change it to “FINEDINING”.



In this POS environment, there are two types: “RESTAURANT” and “FINEDINING.” These two types have different transaction processes. 

Restaurant

Finedining

Restaurant

Finedining

Note : This fine dining option can only be used for dine-in service.

Here's how to use the Finedining Dine In service : 

• Ensure that you have activated the Dine in setting in the POS Environment to “FINEDINING”.
• Then select the Dine In service and add the menu items you want to order. Then select the Dine In service and add the menu items to be ordered. There is a difference between adding course menus and regular menus. 
  
  
  • Regular menus
    When you add a menu item that is not a course, then when you open the order details, all menu items will be in the course.
    
    
    
    
  • Course menus
    When you add a course-type menu item, the serving order will automatically follow the course menu.
    
    
    
    
    
• You can add a new course by pressing the “Course 1” button. After that, press “+ Add New Course”, and a new course will be added automatically.
  
  
  
  
• To move a menu from one course to another, you can follow these steps : 
  
  
  • Press one of the menus.
    
    
    
    
    
  • To move the menu, you can press the change button and then select the course you want. In addition to moving menus between courses, you can also add notes, and when you press the three dots icon, you can print or reprint the kitchen order.
    
    
    
    
    
    
    
• To indicate that a course has started cooking, you can change the button from Hold to Fire and press on send order button. When the button is changed to Fire, the status of the course will change from Hold to Fire, indicating that the order has been sent to the kitchen for processing. 
  
  
  
  
• In the order of serving courses, there is straight fire. Straight Fire is a condition where a course is sent directly to the kitchen to be cooked without going through Hold status first. This means that when an order is made or sent, the course will immediately have Fire status and the kitchen can process it right away.
  
  
  
  
• When you have finished the transaction process, you can press the "PAY" button to pay.