Help CenterService is used to determine the type of ordering service selected by the customer. Each service has different functions and usage flows according to the operational needs of the restaurant.
- Dine In
Dine In is used for customers who eat directly at the restaurant and serves to record orders consumed on site. This service is usually linked to a table number, so that each order can be monitored based on the table used, and receipts and bills will be adjusted for on-site dining services. When you choose this service, you will always be directed to the floor plan to select the table chosen by the customer.
- Take Away
Take Away is used for orders that customers take home and serves to record orders without eating on the premises, so no table number is required. This service is suitable for quick and practical transactions, where customers order food through the cashier or POS, then immediately take the order home.
- General
General is used to record general transactions that are not tied to a specific type of service. This feature is flexible and suitable for special needs or manual order input, especially when other services such as Dine In or Take Away are not appropriate. One thing that sets this service apart is that it does not select the function to place an order.
- Table Orders
QR Table Ordering is a feature that allows customers to order from the menu independently by scanning the QR code available on the table using their mobile phones. To use this service, you need to subscribe to the QR Ordering module. If you don't know about table ordering, you can read the article manage your table qr codes.
- Online Order Takeaway
QR Take Away is a feature that simplifies the takeaway ordering process by connecting online orders directly to the POS. Customers simply scan a QR code to open a digital menu that is always synchronized with prices and availability at the POS. Each order is automatically entered into the POS, reducing manual input and errors. If you don't know about online order takeaway, you can read the article manage your online order takeaway.
