Help CenterTo synchronization orders you can open the sidebar and then search for the “Sync Orders” menu.
Why do we need the order sync feature ?
The sync order feature is useful when there is a disruption in the network connection or server of the POS application. When this happens, order data will be stored on the device. This means we need to sync orders to send data to the server.
If you see a red icon next to the ticket number, it means that the order ticket is still stored on the device.
Then you need to sync the order when the problem is resolved, and then if you return to the order ticket feature, the red icon next to the order ticket number will disappear.
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