How to View Failed Printing List

You can view the list of failed print jobs by : 

• You can click the printer icon on the bottom navigation bar. This will open the printer management page.
  
  
  
• At the top, you'll see the history icon. Then tap on that icon.
  
  
  
• After you tap that icon, you'll see a list of receipts that the printer failed to print.
  
  
  
  

  What is failed printings list ?
  The Failed Printing List is a feature used to display a list of transactions or documents that the system was unable to print. This feature helps users identify which print jobs failed, allowing them to address the issue immediately without having to search for them manually. 

Typically, printing failures can occur for several reasons, such as: 

• • The printer is not connected or is offline.
  • The printer is out of paper or is malfunctioning.
  • Network issues.
  • Incorrect printer settings.
    
    
• In this feature, you can take two actions to resolve errors that occurred when a previous receipt print job failed.
  
  
  • Reprint receipt
    To reprint a receipt, press the printer button. This will reprint the receipt that failed to print earlier.
    
    
    
    
  • Preview Receipt
    To preview a receipt, tap the info icon. This will display a preview of the receipt that failed to print.