How to Use Loyalty Based on Menu Price On Pos

2 min. readlast update: 04.29.2026

In the POS app, after you enable the “Based on Menu Price” loyalty setting, you can use it for split bills as well as regular payments. If you're not yet familiar with this setting, you can read the article about understanding loyalty based menu price. Here are the steps to use this loyalty feature : 

  • First, add the menu. Then, to use the loyalty settings, you must first add a customer by clicking the “Customer” tab. Once you've selected a customer, the “Customer” tab will display the customer's name. 


  • Then tap the “Pay” button, and you’ll see the “Customer Points” menu on the left. If you want to redeem your customer points or just check your balance, tap that button. In the “Customer Points” menu, you’ll see “Available Redemption” these are the points available that have already been converted to currency.



Below that, there are two buttons:

    • Button Reedem Directly
      Use “Redeem Directly” to apply your points immediately. The total payment amount will be reduced, and the order status will change to “Paid” if the order is paid in full, or “Partial” if it is not yet paid in full. You can adjust the redemption amount in the redemption field.

    • Button Reedem
      This “Redeem” button works differently from “Redeem Directly”. With this button, if the total order amount exceeds the points being redeemed, the remaining balance must be paid first. If the points being redeemed cover the total order amount, the order will be marked as “Paid”. You can adjust the redemption amount in the redemption field.

If you enable the loyalty module and select the “Based on Menu Quantity” option, the points will be automatically added to the customer's account. To view a customer's loyalty details, you can go to the Payflo portal. Then, select the ‘Customer’ menu in the sidebar and choose the “Loyalty” menu.

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