How to Process an Item Return

The Return feature is used to record and manage the process of returning goods to suppliers. Through this page, users can create new returns, view return numbers associated with invoices, monitor suppliers, return dates, credit note issuance status, and return status.


To create a new return item, you can follow these steps : 

• Press the “Create Return” button and the system will automatically open a page to create a new return.
  
  
• The system will then redirect you to the create new return page.
  
  
  Note : to create a new return, you must first select an available invoice.
  
• After you select the invoice number, it will automatically display the list of items on the invoice.
  
  
  
  You can fill in the item quantity and select the unit for the item you want.
  
  
  
  
• After you have filled in all the fields on the form, you can press the save button to save as draft and proceed to continue the next process. 
  
  
  
  
• If you have selected the button to proceed, there will be two sections at the bottom: outgoing items and incoming items. 
  
  
  
  • Outgoing Items
    Barang yang dikirim keluar menandakan barang yang sedang dalam proses pengembalian.
    
    
  • Incoming items
    Incoming Items is used to record items received back from previous returns.
• When you are done, you can press the button to complete.
• After completing the return, you can create a credit note.