Help CenterWhen there is an order placed through the online table order service, it can be viewed through the active order feature. The system will automatically display the order created by the customer. When an order comes in with a service table order, there will be two types of orders:
- Unpaid ticket order
Unpaid ticket orders are orders placed through the table order service with the selected payment method “Pay at Cashier”.
If you look at the floor plan, you will see that the red color on this table indicates that it has been occupied.
To complete the payment, you can click on the ticket and the system will automatically display the details of the order ticket. Then click the pay button to make the payment.
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- Paid ticket order
Paid ticket orders are orders placed through the table order service with the selected payment method “Card”.
If the device you are using is registered as a device used for tables orders, you will receive a notification on that device. You can read the following article to set up your device ID for table orders table ordering device settings from POS. 
