Help CenterFallback Printer is a feature used to ensure that the printing process continues even if the main printer fails. When the main printer cannot print, the system will automatically switch the printing process to a backup printer (fallback printer) that has been configured in advance. With this feature, operations can continue to run smoothly without having to worry about orders not being printed due to problems with the main printer. To add a fallback printer, you can follow these steps :
- You can click the printer icon on the bottom navigation bar. This will open the printer management page.
- You can add a fallback printer when creating a new printer or when editing existing printer settings.
Fallback printers work in a chain (nested). For example, if Printer A has Printer B as its fallback printer, then when Printer A fails to print, the system will automatically try to print using Printer B. If Printer B also has Printer C set as its fallback printer, then when Printer B fails to print, the system will try to print using Printer C. This process will continue according to the order of the configured fallback printers. - Once you have finished adding your fallback printer, you can press the save button.