If there is an error on the ticket that has been created and you want to change the menu, you can follow these steps:
- In the bottom navigation menu, press on the “active ticket list” menu. After that, you will see that all tickets have been created.


Why we need void item on ticket ?
Void ticket item is a feature used to cancel or remove specific menu items from a ticket. This allows staff to void individual items without canceling the entire order. It is useful when a customer changes their order, an item is entered incorrectly, or a menu needs to be canceled after being added. - Find the ticket whose menu you want to change, then press that ticket.
- Next, you will see the details of the ticket. To void the ticket, you can do so by pressing on the ticket and then swiping it to the left.




- Then enter the reason you are voiding that menu item.
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