How Do I Remove an Item from a Bill

2 min. readlast update: 03.10.2026

If there is an error on the ticket that has been created and you want to change the menu, you can follow these steps:

  • In the bottom navigation menu, press on the “active ticket list” menu. After that, you will see that all tickets have been created.



    Why we need void item on ticket ?
    Void ticket item is a feature used to cancel or remove specific menu items from a ticket. This allows staff to void individual items without canceling the entire order. It is useful when a customer changes their order, an item is entered incorrectly, or a menu needs to be canceled after being added.
  • Find the ticket whose menu you want to change, then press that ticket.
  • Next, you will see the details of the ticket. To void the ticket, you can do so by pressing on the ticket and then swiping it to the left.



  • Then enter the reason you are voiding that menu item.
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