Forgot Your Username or Password in the POS

Here's what to do if you forget your username and password on the postal service app.

1. Forgot username
   

   If you forget your POS username, log in to Portal then go to the Device Account section to find your username.

   

2. Click on Set Password and enter new password Return to the POS application and use the new password.
   
   
   Forgot password
   
   If you forget your POS password, log in to Portal then go to the Device Account section. On the device account, you will see a three-dot icon that you can click on.