Help CenterIn the Takeaway service, there are two ways to add customer names. This depends on the Takeaway settings that have been configured in the portal. You can read the article about take away configuration. You can read more about these settings in the related article about Takeaway settings. Adding customer names helps staff easily call customers when their orders are ready. Here are two types of takeaway :
- Adding Customer
The customers referred to here are those who are already registered in the system. When placing an order, you can select the customer from the list of available customers. To use this feature, you need to ensure that the “Show Customer Popup” setting on takeaway is active.
This pop-up will appear when you select the takeaway service. To find registered customers, you can use the search function by entering their name or phone number. If you don't have an account for the customer, you can add a new customer or simply proceed as a guest.
- Adding Guest
For the “add guest” type, you only need to enter the customer's name. If you want to use this type, you can activate the takeaway setting “show guest popup”.
This pop-up will appear when you send an order or make a payment. You can also continue without filling in the customer's name. If the customer's name is not filled in, the system will automatically use a combination of numbers as the name on the order ticket.
